Privacy Policy

MIGLIORE CARS LIMITED

Effective Date: 26 February 2026

1. Who We Are

MIGLIORE CARS LIMITED
Registered Office: Unit 4 Buntsford Park Road, Bromsgrove, Worcestershire, B60 3DX
Email: info@migliorecars.co.uk
Telephone: 01527 576355

We are a UK vehicle servicing and repair business. We are the data controller for the purposes of UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

2. What Personal Data We Collect

We may collect and process the following information:

Customer Data

  • Full name
  • Address
  • Telephone number
  • Email address
  • Vehicle registration number
  • Vehicle service and repair history
  • Payment and invoice records

Employee Data

  • Payroll and employment information (processed via external payroll provider)

Website Data

  • Information submitted via contact forms
  • Information submitted via online booking forms
  • Technical data such as IP address, browser type and device information (via cookies)

3. How We Use Your Information

We use personal data for the following purposes:

  • To provide vehicle servicing, repairs and related services
  • To communicate regarding bookings and quotations
  • To issue invoices and maintain financial records
  • To comply with legal and regulatory obligations
  • To operate and improve our website

We do not sell personal data. We do not use personal data for marketing mailing lists.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity (to provide vehicle services)
  • Legal obligation (accounting and tax compliance)
  • Legitimate interests (operating and improving our business)
  • Consent (where applicable for cookies)

5. Data Sharing

We may share personal data with:

  • Our external accountant
  • Our payroll provider
  • Vehicle transport providers (where required to arrange collection or delivery of vehicles)

Where data is shared, it is limited to what is necessary (for example: name, contact details, vehicle registration).

We do not share personal data with marketing companies, finance providers, or overseas processors.

6. Data Security

We implement appropriate technical and organisational measures including:

  • Password-protected systems
  • Two-factor authentication where available
  • Secure accounting software
  • Restricted system access
  • Antivirus protection
  • Regular data backups

Access to sensitive data is restricted to authorised personnel only.

7. Data Retention

We retain customer and financial records for as long as necessary to:

  • Fulfil contractual obligations
  • Comply with HMRC and accounting requirements

Typically, financial records are retained for a minimum of 6 years in line with UK statutory requirements.

8. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request erasure (where legally permissible)
  • Object to processing in certain circumstances
  • Request restriction of processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk

9. Cookies

Our website uses cookies to ensure proper functionality and to improve user experience. Where required, consent is obtained via a cookie banner.

Further information is provided in our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.